Our approach is simple but thorough to ensure we can provide you with the fundamental right to choose. This is done in a simple 3 step process:
Contact us to arrange a meet and greet. At our initial meet we want to get to know you and ensure you have a say in your care, because after all who knows you better than yourself? We want to know what your goals are. How can we assist you to achieve your goals? What are your interests? Hobbies? Passions? What care have you received in the past? What worked well? How can we improve your care? What can we do for you? How do you want the services delivered?
From this information we gather together in our initial meet, along with advice from any of your healthcare providers and in line with the National Disability Scheme and/or the Aged Care Assessment Team we will create a draft care plan and Service Agreement for your review and approval. From here, within the boundaries of responsible professional care the care plan draft can be edited, amended or completely changed any time along the way to ensure your care plan reflects your support needs accurately whilst having the flexibility to grow.
We endeavor to find you a suitably matched support worker, taking into consideration skill set, location, carer availability and personality traits and preferences and you are ready to commence services. From here we can schedule weekly/fortnight/monthly/3 monthly meetings (at your discretion) which can be formal or casual catch ups, to provide you with updates on progress, and provide you with any recommendations for your future and make any changes to care plan as required.
We have a hand selected team with a wide variety of skill set among our diverse employees. Some of the most common services we regularly provide include: